FAQ

FAQ

Your Privacy Is Important to Samuel Sekuritas Indonesia?

In the course of serving you as an individual client or as someone associated with a corporate or institutional client, PT Samuel Sekuritas Indonesia Tbk. (SSI) or its affiliates may obtain personal information about you. Obtaining this information is important to our ability to deliver the highest level of service to you, but we also recognize that you expect us to treat this information appropriately.
This policy describes the types of personal information we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy. As used throughout this policy, the term ‘SSI’ refers to PT. Samuel Sekuritas Indonesia Tbk. and its subsidiaries or affiliates.

 

The Sources of Information?

The personal information we collect about you comes primarily from the account applications or other forms and materials you submit to SSI during the course of your relationship with us. We may also collect information about your transactions and experiences with SSI relating to the products and services SSI provides. In addition, depending on the products or services you require, SSI may obtain additional information about you, such as your credit history, from consumer reporting agencies.
Finally, in the provision of financial services to you and subject to strict compliance with all applicable laws and regulations, information may be collected about you indirectly from monitoring or other means (e.g. recording of telephone calls and monitoring e-mails). In these circumstances, the information is not accessed on a continuous or routine basis, but it may be used for compliance or security purposes.

 

The Information We Have about You?

If you deal with SSI in your individual capacity (e.g. as a private client), or as a settlor/trustee/beneficiary of a trust, or as an owner or principal of a company or other investment vehicle established to invest on your behalf or on behalf of your family, etc.